Innovation is the creativity of a diverse group of knowledgeable people (collective genius), applied to create new solutions to specific issues or opportunities that deliver tangible and superior value
Innovation happens at the intersection of multiple points of view.
Points of view are formed through individual experiences, arguing against someone's experience is a waste of time.
Your employees, customers, partners, alliances, relationships etc. are your most important assets, yet frequently underutilized in creating innovative solutions to your major issues or opportunities.