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A Game Changer in Healthcare
Transform Care Delivery - Scenario
Sally has seen better days as the hospital CEO. To her, running a hospital is becoming very complicated with conflicting demands coming from all directions:
Hospital as a centralized multi product and service operation, with each product and service a discrete entity having its own measures and performance criteria is by definition a highly complex and unwieldy system that is virtually impossible to optimize and manage effectively. With ever increasing complexity of the healthcare system, unless addressed, management of hospital would continue to be a very challenging task for Sally and her peers.
Lack of a holistic SINGLE measure is the core to Sally and her peers’ challenges. Their hospital operations have become very complex due to multiple measures and multiple measurement systems mandated by multiple payers requiring enormous resources and investments, resulting in huge waste in terms of time, quality of services and overall cost.
PHI (Φ) Difference
Measurement of the Whole Person with a SINGLE measure including both clinical and non-clinical dimensions and factors would provide an elegantly simple yet powerful tool to cut through the complexity, significantly streamlining operations and leading to reduced cost, improved quality, better outcomes and excellent patient experience.
Using PHI (Φ) model, the following are multiple ways for Sally to dramatically improve performance of her hospital:
Accelerate ACO’s and other value based models through a true performance based payment model
Simplify revenue systems - dramatically
Increase dollar velocity and return on investments
Reduce operating costs and increase profitability
Reduce readmissions and adverse episodes
Improve quality and care
Deliver faster service and better experience to physicians and service providers
Manage strategic costs and investments with fine-tuned population based strategies
Build deeper and longer engagement with the patients and consumers
Facilitate collaborative relationships with payers
Measure effectiveness of treatments faster
Change narrative with the key stakeholders
Above all, transform healthcare delivery